Privacy Policy

The online store [ elea ] located on the website [ www.eleanature.gr ] with company ID [elea] and registered office in Ermoupoli, Syros, processes personal data provided by the Customer for the fulfillment and subsequent verification of the Terms and Conditions governing the processing of online orders, product shipment, and necessary communication for the period required by law.General Terms of Use

The Data Controller, in compliance with the GDPR (hereinafter referred to as the "Regulation"), is

[…..]

, with company ID

[….]

, and registered office at

[….]

(hereinafter referred to as the "Controller");

The contact details of the Controller are: e-mail:

[……]

, tel.:

[………]

,

Personal data is defined as any information relating to an identified or identifiable natural person.

Origin of Personal Data

1. The Controller processes personal data received with the Customer's consent and collected through the purchase contract and the placement of an online order via the online store [...];
2. The Controller processes only the Customer's data that is necessary for the fulfillment of the contract and the purchase;
3. The Controller processes personal data for product shipment and accounting purposes, as well as for the necessary communication between the two parties, for the time period required by law. Personal data is not made public and is not transferred to other countries.

Purpose of Data ManagementThe Controller processes the Customer's personal data for the following purposes:

1. Registration on the website [....] in compliance with Chapter 4, Section 2 of the GDPR;
2. Completion of the online order created by the Customer (name, address, e-mail, phone number);
3. Settlement of laws and regulations arising from the relationship between the Customer and the Controller;
4. Personal data is necessary for the completion of the purchase contract. The purchase contract cannot be completed without this personal data.

Personal Data Storage Duration

1. The Controller stores personal data for the period deemed necessary for the completion of the rights and obligations arising from the relationship and contract between the Controller and the Customer, and for a period of 3 years from the completion of this contract;
2. The Controller must delete all personal data after the end of the period specified as necessary for the retention of personal data.

Recipients and Processors of Personal DataThird parties that may process the Customer's personal data are subcontractors of the Controller. The services of these subcontractors are necessary for the successful fulfillment of the purchase contract and the processing of the online order between the Controller and the Customer.Subcontractors of the Controller are considered to be:

• Webnode AG (e-shop platform)
• The shipping company (courier)
• Google Analytics (website statistics)

Customer RightsIn compliance with the Regulation, the Customer is entitled to:

1. Access to their personal data;
2. Rectification of their personal data;
3. Erasure of their personal data;
4. Object to the processing of their personal data;
5. Data portability;
6. Withdrawal of consent to processing via e-mail at: [....];
7. Lodge a complaint with the competent authority in case of a violation of the Regulation.

Security of Personal Data

1. The Controller declares that they undertake all technical and organizational measures deemed necessary for the safeguarding of personal data;
2. The Controller has taken technical precautions to safeguard the data, in terms of securing computer access via password, antivirus software, and continuous maintenance.

Final Terms

1. By placing an online order on the website [....], the Customer confirms that they have been informed of the terms governing personal data protection and accepts them fully;
2. The Customer accepts the terms by checking the corresponding box in the order form;
3. The Controller reserves the right to update these Terms at any time. The updated version of the Terms must be published on this website.

These Terms come into effect as of [April 1, 2026].